Genie Garage Door Opener Motor Not Turning

Motor runs shaft doesn t turn.

Genie garage door opener motor not turning. If your door control has multiple functions check the light button on the panel. 2 the glass fuse on the circuit board has blown or popped. This diagnostic light is on excelerator models. Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.

The status led in. Your door control panel is usually on the wall inside your garage. The garage door opener motor runs but the shaft does not turn and the door does not open or close. 1 the transformer has failed due to a power surge.

Here s what i ve done so far. Inappropriate size the size and power of the garage door opener must be properly matched with the weight and size of the door. Try the door control panel. If you don t have multiple functions check your instruction manual to see how to turn off this relay feature.

The manual will have more instructions on these features. General troubleshooting tips for what to check when your genie garage door opener is not working below. The genie excelerator series screw drive garage door openers have a status light on the powerhead that will blink if an issue arises that helps diagnose the issue. This one falls squarely into the category of user error.

I apologize if i wasn t clear. Check to make sure that you haven t accidentally disconnected the motor. 2 removed the shaft from the motor coupler manually turned the shaft with a vicegrip. In this case the motor will run and the gear will turn but the chain will not move and the door will not open.

3 the circuit board itself is faulty. H8000 h8000 07 h8000d isd990 isd995 isd1000 pro99 pro99 21c pro99fn and cmd9900. Every garage door opener comes with a disconnect switch cord or knob that allows you to work the door manually in case of a power outage.