Genie Garage Door Opens But Does Not Close

Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.

Genie garage door opens but does not close. The door won t reach the ground if the maximum level of force is exceeding during closing. You may need to give the cord a slight yank to reconnect. Press and hold the wall console button until the garage door is completey closed. Door starts down then stops before it is closed.

Check for and clear any obstructions in its way. The issue could all boil down to the simple goof of a disconnected motor. Sometimes when a garage door won t open or close it does not actually mean there is anything wrong with the door your remote or even one of the opener assembly parts. Try to keep the cord as parallel to the rail of the garage door opener as possible.

Genie openers apply only limited force to the garage door during closing. Check garage door for binding. Pull emergency release cord and knob toward the motor. If an operational problem exists and the garage door opener will not close the opener can be forced to close.

If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.