Genie Garage Door Will Not Lower

If the switch is set too high for your opening the door may not close.

Genie garage door will not lower. Genie garage door opener systems accessories and installations are well known and trusted by consumers. Explore our product and support offerings today. If it won t go up adjust it up. It s smart to make.

If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening. Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote. Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings. The transmitters remotes will not work to close the garage door.

If your door isn t closing adjust it down. 7 the limit setting needs adjustment get a ladder and find the limit switch adjustment knob. The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors. If the problem persists check to see if the red safe t beam led indicator is blinking.

Press and release the close travel limit button to move the chain or belt connector forward to engage the carriage assembly. A full turn of the screw equals about two. The door won t reach the ground if the maximum level of force is exceeding during closing. Garage door openers come with an adjustable switch that dictates how far the door should lower in order to close completely.

Program your genie garage door opener to recognize when the door is completely closed. You will find that the door will only move an inch or so in the close direction and reverse. Press the close travel limit button again and hold it down until the bottom of the door is pressed firmly against the ground.