Genie Garage Door Will Not Open

The door won t reach the ground if the maximum level of force is exceeding during closing.

Genie garage door will not open. Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote. Check garage door for binding. Press and hold the wall console button until the garage door is completey closed. The method to reengage the carriage depends on the model of garage door opener you own.

Check for interference from adjacent photo eye sensors of any brand. If an operational problem exists and the garage door opener will not close the opener can be forced to close. Door starts down then stops before it is closed. Your garage door may be disconnected from the opener.

See your owner s manual for more details. Genie openers apply only limited force to the garage door during closing. The transmitters remotes will not work to close the garage door. Check that the emergency release cord has not been pulled.