Genie Garage Door Will Not Stay Down

General troubleshooting tips for what to check when your genie garage door opener is not working below.

Genie garage door will not stay down. With this tool in hand follow these steps. Depending on the model yours may also have a door sensor sometimes called a door edge sensor that stops and reverses the garage door when it encounters a person or object in its path. It goes partway down reverses direction and goes back up again. If the problem persists check to see if the red safe t beam led indicator is blinking.

If you re too far away this can cause a problem with opening or closing the door. The most common reason as to why a garage door won t stay closed is that the limit settings are off. This means that the limits are telling the garage door that it s fully opened when the door is in reality closed. Test the garage door to see if it stays.

Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does. The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors. Garage door closes a little and back returns. This is almost always the result of a dirty or obstructed safety feature.

Check the motor housing mounted to the ceiling of your garage. You should find two plastic screw heads or knobs on the. Check for and clear any obstructions in its way. Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.

The door won t reach the ground if the maximum level of force is exceeding during closing. The transmitters remotes will not work to close the garage door. The likely culprit is an obstruction in the path of the garage door. Firstly check that you re using it within the range required for your opener.

You may also need to reprogram your keypad or replace the batteries in it. You will find that the door will only move an inch or so in the close direction and reverse. Genie openers apply only limited force to the garage door during closing. Start by rotating the down limit screw or knob one complete turn in the minus direction.

Genie garage door opens fine but does not shut.